A real conversation
We talk through the hours you need covered, the ages and needs of the children, and what has or has not worked before. Nothing is payable at this stage.
The four stages
A thoughtful search, with a person beside you at every step.
Search and screening
We search our roster and, where needed, beyond it. Every candidate is screened before you ever see their profile.
Introductions
You meet the caregivers we would be comfortable recommending. You interview them yourself, in your own home if you prefer.
Placement and after
We help agree the working arrangement, then stay reachable. Most questions after a placement starts take one phone call.
Before you meet a caregiver
Before a caregiver is presented to any family we confirm their identity and their eligibility to work. We take up references and speak to them directly rather than accepting written ones at face value. We review their work history and ask about the gaps.
Where a role calls for it we confirm current certifications such as CPR and first aid, and we run the background screening appropriate to the position.
We tell you what was checked and what was not. If something could not be verified, you hear that from us before you meet anyone.
We stay with you
The first weeks are a beginning, not the end of our involvement. We check in as your family and caregiver settle in together and stay reachable through the placement.
When a schedule changes or expectations need talking through, you still have someone to call. Tell us early, so there is room to work through it together.
Questions about nanny placement
How long does a search take?
Most searches take a few weeks. Your schedule, location and the role all affect timing. We talk through what is realistic for your particular search.
What if the placement does not work out?
A replacement search is available within the guarantee period in your placement agreement, without another placement fee. We explain the terms before you commit.
Who employs the nanny?
Trinity is a referral and placement agency. The caregiver works for your household. Employment arrangements and obligations are yours to understand and agree with your caregiver.